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 | Which health insurance plans do you accept? Do you accept Medicare patients? |
Fanno Creek Clinic accepts the major insurance plans, plus numerous others. It is best to check with the clinic at 503-452-0915. Medicare patients are accepted.
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| How do I get to Fanno Creek Clinic, and do you have on-site parking? |
Fanno Creek Clinic is located at 2400 SW Vermont. Free parking is available in the parking lot directly in front of the building, offering easy access. Get Directions
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| What are the clinic hours, including Lab? |
Clinic hours
8am to 5:00 pm Monday thru Friday.
Lab hours
Monday-Wednesday and Friday 8am to 5pm without an appointment
Thursday. 7:30 am to 5pm
X-Ray hours
8am to 5pm Monday thru Friday
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| Are you taking new patients? Which primary care providers are seeing new patients? |
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| Can I complete new patient forms online? |
New Patient Forms are available online for printing. Select the applicable form and print out. When completed, the form can be brought to the clinic at the time of your appointment.
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| How do I get a prescription refilled? |
Contact your pharmacy and ask them to fax your doctor a request.
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| What health care specialties does the clinic offer? |
Click Fanno Creek Clinic Specialists for a description of the specialist services Fanno Creek Clinic currently offers.
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| How do I get a referral to see a Fanno Creek Clinic specialist? |
We suggest that before making an appointment to see one of our specialists, you review your insurance coverage.
If your insurance requires a referral, then contact Christine at 503-452-0915, ext. #38.
If you have Providence ONLY, then contact Lisa at 503-452-0915, ext. #15.
If you have not been seen by your primary care physician regarding the issue for which you are seeking a referral, you may be asked to come in for an evaluation prior to being referred on to a specialist.
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| What are the current clinical research studies being conducted? |
Visit clinical research studies for a description of the research trials currently being conducted.
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| How do I contact the billing office? |
The Fanno Creek Clinic billing office can be reached at 503-452-0915, ext. #73.
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| What is the clinic policy on insurance co-payments? Do you bill primary and secondary insurance companies? |
Insurance co-payments are due at the time of service. The clinic will bill primary insurance. It is the patient’s responsibility to bill secondary insurance companies. Medicare is handled differently, so please ask for details when you are at the clinic.
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| What is the clinic policy on private pay-patients? |
Private-pay patients are charged a $75 deposit on their first visit, and a $75 deposit on each subsequent visit.
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| How do I transfer my records to a new doctor? |
A release of information form must be completed, signed, and dated for records to be transferred to a new health care provider. The form may be printed from our website, picked up at the clinic, or call 503-452-0915, ext. #32 to have it mailed to you.
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| How quickly can I get an appointment? |
This depends on the urgency of your situation and availability of your physician.
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| Do you see same-day patients on a walk-in basis? |
Yes, we do see same-day patients for urgent medical concerns. Please call in advance to make sure you can be seen.
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| Do you see children? |
Yes, Fanno Creek has recently opened a pedicatric clinic. Dr. Lisa Sullivan is seeing patients age birth to 18 and taking new patients. Dr. Holly Faber is seeing patients age 10 and over and is taking new patients.
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| How can patients reach physicians after hours or in case of emergency? |
Go directly to a hospital emergency room for injuries or conditions that you believe may be critical or which may require extensive care. For other urgent concerns, call Fanno Creek Clinic’s main number, 503-452-0915, and the answering service will page the on-call doctor.
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| With which hospitals is Fanno Creek Clinic affiliated? |
Patients can be admitted to all metro Portland hospitals depending on their insurance company’s preference.
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