TeleVisits

Most FCC providers will be offering telemedicine visits during the COVID-19 pandemic. However, individual providers may set their own guidelines for these types of visits.

For information on the DOXY.ME service, please visit  https://doxy.me/patients 

If you have a scheduled televisit appointment with your provider, simply click on the their link below and you will be directed to the waiting room where you will prompted to enter your name. Please enter your full name upon entry so that the provider easily identify and reference the appointment on his/her schedule.

To use the service, it is required to have a functional webcam on your PC, MAC, smartphone, or tablet. A video connection is required for these visits and they cannot be audio only. If it is not functional, please consult support for the manufacturer of your device. It is recommended to be connected to WiFi and have strong internet connection. DOXY.ME recommends restarting your device prior to your visit. For any additional questions visit  https://doxy.me/patients 

There are no apps to install, simply connect using one of the supported browsers listed in the documentation below. 

*9/17/20 - Some patients have experienced issues when using the Firefox browser during their telemedicine visits. DOXY is investigating the issue and currently recommending use of Chrome or Safari in order to connect.*

Allow access to camera in MacOS:

-   https://help.doxy.me/en/articles/3727780-allow-access-to-camera-in-macos 

Allow access to camera in Windows 10:

-   https://help.doxy.me/en/articles/3644635-allow-access-to-camera-in-windows-10 

Allow access to camera in Chrome (PC/Mac/Android):

-  https://help.doxy.me/en/articles/2427135-allow-access-to-camera-in-chrome-mobile-tablet 

Allow access to camera in Firefox (PC/Mac):

-  https://help.doxy.me/en/articles/2427185-allow-access-to-camera-in-firefox 

Allow access to camera in Safari (Mac/iPhone/iPad):

-  https://help.doxy.me/en/articles/2427129-allow-access-to-camera-in-safari 

Additional help can be found here:

- https://help.doxy.me/en/collections/1342237-for-patients 

To connect, you can simply click on the link for your provider listed at the bottom this page. If you were provided with URL for your visit from your provider you can enter into the supported browser. Additional connection information for URL check-in is below.